Shipping Policy for TheCoolSphere™
Last Updated: [20/11/2023]
Welcome to TheCoolSphere™. This Shipping Policy outlines the terms and conditions regarding the shipping of products ordered from our store. By making a purchase on our website, you agree to comply with the policies outlined below.
1. Order Processing:
a. Orders are processed within [2] business days of receiving payment.
b. Processing times may vary based on product availability, supplier processing times, and order volume.
2. Shipping Methods:
a. We offer standard shipping and expedited shipping options.
b. Shipping methods and estimated delivery times are provided during the checkout process.
3. Shipping Costs:
a. Shipping costs are calculated based on the weight of the products, shipping method selected, and the destination address.
b. The total shipping cost will be displayed during the checkout process before payment.
4. International Shipping:
a. We offer international shipping to all countries.
b. International shipping costs and delivery times vary by destination.
c. Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs regulations.
5. Order Tracking:
a. Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
b. Use the tracking number to monitor the status and estimated delivery date of your order on our website or the respective courier's site.
6. Delays and Issues:
a. While we strive to meet estimated delivery times, unforeseen circumstances such as customs delays or carrier issues may occur.
b. We are not responsible for delays beyond our control but will work to resolve any issues to the best of our ability.
7. Incomplete or Incorrect Addresses:
a. Customers are responsible for providing accurate and complete shipping information.
b. We are not responsible for orders shipped to incomplete or incorrect addresses provided by the customer.
8. Lost or Stolen Packages:
a. TheCoolSphere™ is not responsible for lost or stolen packages after they have been marked as delivered by the courier.
9. Returns Due to Non-Delivery:
a. If a package is returned to us due to non-delivery, the customer will be responsible for the cost of reshipment.
10. Contact Information:
a. If you have any questions or concerns regarding shipping, please contact us at thecoolsphere@gmail.com
Thank you for choosing TheCoolSphere™
TheCoolSphere™Team.
